Should you wish to exchange your item or find something unsatisfactory we are happy to accept returns on the below terms. Please note that we do not allow cash refund however you will be given a store credit which may be used to purchase a replacement item.


Whilst we can repair most problems, some of them will come with a price tag. KREOLOR will take full responsibility for any manufacturing fault related issues and will repair your damaged item free of charge. Any other damages will depend on the nature of the repair needed.